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Adopt or Adapt? Navigating the Shifting Landscape of HR Digital Transformation

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The contemporary landscape of human resources is shifting profoundly towards digitalization, as discussed in rockbird media’s HR Leaders & HR Tech Strategy Meeting, held in Kuala Lumpur. Baktiar Hasnan from the National Career Development Centre Association, delved into the intricacies of digitalizing HR, focusing on the pivotal question – “Digitalizing HR: To Adopt or to Adapt?” He shared profound insights into the critical role of HR in managing workforces, attracting talent, and optimizing employee performance through digital transformation.

 

Key Drivers for HR Digital Transformation

Aligning with the dynamic demands of today’s business environment is pivotal for embracing HR digital transformation. This involves incorporating key drivers such as automation, personalized employee experiences, and the strategic utilization of data analytics. When tailored effectively, these initiatives can result in the streamlined execution of daily tasks, enhanced employee productivity, and enhanced operational efficiency, ultimately contributing to increased profits.

 

Stages of HR’s Transformational Journey

The journey of HR digital transformation goes through distinct stages, each contributing to the evolution of organizational processes. It commences with establishing a Baseline, comprehensively identifying existing technologies, and evaluating their functions within HR operations. This foundational metric becomes a reference point for subsequent phases. 

Moving forward, the emphasis shifts to Active Engagement and Innovation, fostering an environment where novel ideas challenge conventional norms. The mindset shift prioritizes continuous learning, experimentation, and the pursuit of innovative solutions within the evolving digital landscape. Next is the Formalized stage which addresses the relevance of HR transformation to overarching business goals, with leaders making informed decisions to ensure alignment. 

Individuals within the company must recognize the power of Collaboration. Recognizing that shared efforts and insights lead to the development of effective roadmaps, optimizing ROI for the organization.  As the transformation progresses, Convergence phase occurs where organizations establish a dedicated HR digital transformation team to guide the company’s strategy and operations for optimal results.

Finally, the culmination is in the Adaptivity and Innovation stage, where digital transformation becomes ingrained in the organizational culture, creating a dynamic ecosystem responsive to evolving needs.

 

Balancing Adoption and Adaptation

Understanding the merits and challenges of adopting existing HR solutions versus adapting HR practices to align with specific organizational needs is essential. A call for a balanced approach, with active employee involvement in the transformation process ensures that the selected strategy not only addresses immediate challenges but also aligns seamlessly with the long-term goals of the organization.

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